Okay, okay...break it up. |
Da rulz. |
- Express your resentments and concerns as soon as you are aware of them. Do not attack the OP's character.
- Argue only one point at a time.
- No name calling, finger-pointing, raised voices or acting out in a threatening or violent way.
Hold hands - If arguing with your partner, hold hands and look at each other. With OP, face and look at him/her. (It will convey that you're paying attention.)
- Let the other person speak without interruption.
- Never ridicule or make light of the other person's feelings. Instead, respond as much as possible with "I feel..." or "I want..." statements of your own.
- Reflect back what the other person says to you: "If I heard you right, you said that you're angry because..." If you misunderstood, ask for clarification, and reflect again until you get it right.
Couldn't explain it better. - Validate that person's feelings: "I can understand why you are angry about that."
- Offer a mutually agreed-upon solution: "Could we try to do ______ differently by ______?" Discuss options and find one that works for both of you. Promise to follow-through. Then do it.
- Admit when you are wrong and offer a sincere apology (operative word being sincere): "I'm sorry that this happened. I'll do better in the future, etc."
- BONUS: Kiss and make up (unless it's your boss or OP, then shaking hands will do).
Love birds.
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