Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

HELP! I think there's something wrong with my partner...


People are more intuitive than they give themselves credit for.  We “know” when something is amiss; we get a feeling in the pit of our stomachs that alerts us to danger or when something is just not right.
 
I tell people to trust what they feel and take action. 

Open, honest communication is essential to all human relationships.  Taking a direct (but compassionate) approach to sharing concerns with one’s partner is best.  A good way to start the conversation is by using “I-statements.”  For example: 

“I’m concerned.  I’ve been noticing that you’ve been distant lately and seem unhappy.  I’m wondering whether our relationship is the reason.”

Image Source
“I’m worried about you.  I’ve noticed that you seem depressed.”

Note that these are statements and not questions, which tend to put others on the defense.  Share your observations without probing, and give your partner an opportunity to respond.  

If your partner rebuffs what you’ve said, give concrete examples of what you’ve witnessed, and share how you came to your conclusion.  Offer the opportunity to discuss what’s going on, even if you have to put it off for an hour or even the next day.  Give them a little time and space to respond, to gather their thoughts; maybe there’s something going on that they want to discuss but are afraid or ashamed to.  

A caveat to this, obviously, is if your partner has mentioned thoughts of suicide, homicide or performing other forms of violence, get him/her to the nearest emergency room for a complete mental health evaluation.  If they refuse to go, call 911 and ask the police for assistance.  Your partner may get angry, but taking this action could save their life and connect them with the support they need.

(c) Robyn King. All Rights Reserved.

Soft Skill Hack: What's the Magic Word?


One of my favorite pasttimes is people-watching.  I like sitting in the Commons or at the mall and just watch how people behave when they are alone and how they interact and treat others.  I find behavior fascinating, and I learn something new about human nature every day.  Most of the time my faith in the kindness in people is strengthened; other times, not so much.


In a previous blog entry, I talked about how important soft skills are to the success of your job search and career as a whole.  Under the category of "Good Communication" is basic manners.  You know, saying please and thank you, holding a door open for someone coming in behind you, speaking in calm and quiet voice, refraining from texting or taking a phone call when someone is speaking, offering to help someone who dropped their books or is carrying a heavy load.  (Basic stuff.)


It takes no more effort to use manners when dealing with other people than it does to be impolite, and the outcome of those kinds of interaction are always positive.  Yet I've witnessed countless students walk by someone who's having trouble opening a door, letting a door slam in someone's face, barking orders to other students, and screaming at or threatening a college employee when something doesn't go in the student's favor.  It's sad.  Very sad.  And it makes me furious.  (Crazy stuff.)


However, when I see acts of kindness and good manners being used, I have hope.  The majority of our college community uses good manners in their everyday dealings with others.  Campus life is much improved when we treat (and are treated by) everyone we encounter with kindness and respect.  An added bonus is these skills will come in very handy when snagging a dream job, keeping it, and moving up the ladder of success. (Good stuff.) 


Doesn't it feel good when someone shows you respect and you don't feel personally attacked or embarrassed?  It does for me, and I'd wager you'd agree.  So, if it feels good to you, imagine how great you could make someone else feel today by offering kindness and respect.  In a nutshell, if we all followed the "do unto others" philosophy, our world would be in a much better place.  (Great stuff.)













...for visiting my blog.  It's greatly appreciated.









Question:  Have you witnessed interactions where good manners were used?  Any examples of people who treat others with disrespect?   


All images courtesy of Google Images, unless otherwise noted.
(c)2012 Robyn M. Posson

ABC's of Healthy Relationships: C


Image:  explore-oil-pastels-with-robert-sloan.com
Candlelit dinners
This can’t be said too many times.  Healthy relationships use the basics of romance to thrive.  Get out a candle and eat together without the kids.  Dinner doesn’t have to take place in a five-star restaurant, and doesn’t have to be fancy—it can be meatloaf or spaghetti at the kitchen table—but the point of having candles is the soft light makes it easier to focus on the two of you, and is a visual reminder of just how handsome or beautiful your partner still is in your eyes.




Image:  michelletalbert.com
Chemistry
For many, physical attractiveness is at the top of the list of requirements for a relationship.  In fact, that's what may have first drawn you to your partner--his or her physical attractiveness. Others feel that looks don't matter as much as one's personality and character. There is no right or wrong way of thinking when it comes to this category; this is totally a personal choice of what gets you jazzed about a potential partner.

There is a chemical response we experience when we're attracted to another.  We excrete oxytocin, known as "the bonding hormone," that makes us feel warm, loving and wanting to be close to that person.  Whether it's hormones or attraction, there's something that sparked your interest in each other.  It's that je-ne-sais-quoi that drew you to your sweetie.  It's possible that one of you is confident, well-spoken and well-liked, and that's what turned your partner on.  Or you are uber-intelligent, but have awesome social skills so that others never feel dumb in your presence, and that's attractive, too.  Regardless, chemistry needs to be there to get the relationship rolling, and keep that spark between you alive. 


Image:  myspiritualadventure.com


Clarity
Clarity is when everyone involved understands what’s going on in the relationship. There are no assumptions, secrets, guesses, misunderstandings or frustration because you both actually know for certain what’s going on.

Dialogue is very important to achieving clarity. Make sure to practice listening skills and asking questions. Open ended questions are ones that don’t lead to a yes or no answer (who, what, when, where, why, how), and allow the other person to meaningfully explain their perspective.  This is a style of communicating about relationship issues that doesn’t require confrontation; it’s just about people really listening to each other and feeling understood.

Image:  christinacronk.wordpress.com

Commitment
Committing to the relationship itself provides a secure container for you and your partner to grow within. This is often the foundation of the relationship itself and can be verbalized, written, or unspoken.  Both parties must agree to the level of commitment they will share (friendship, monogamous romantic relationship, dating casually, etc.).  Where the difficulty lies is in defining the difference between making a promise and a commitment.

A promise is defined as "a verbally stated future intention to perform a specific act."  Examples:  I promise to drop off that package to the post office and will not forget this time.  I promise to be exclusive in our relationship.

A commitment is both a fact demonstrated by behavior, and an attitude consisting of thoughts and beliefs.
Examples:  I am committed to keeping my promises.  I am committed to our relationship.

In short, a promise is something you say, and a commitment is something you do. If a potential partner doesn't regularly keep promises, I would question their ability to keep commitments, as they are most certainly related, and reveals their personal integrity as well.


Image:  cartoonstock.com
Communication
The desire to communicate typically comes pretty easy in the beginning of relationships--you might find yourself talking for hours over dinner or on the phone and it seems as though no time has gone by at all.  The secret, however, is to keep communication consistent and strong as the relationship progresses and settles.

If something is changing or if something is on your mind or troubling you, talk to them face to face.  Some couples report that holding hands during talks give the message that both of you are working together to meet the challenge being discussed.   You have to get comfortable talking to each other because none of us are mind-readers.  

Communication can take many forms, sometimes it's just a look or a touch.  Talk with your partner about how you want to communicate with him/her, and give your sweetie the opportunity to share his/her preferences as well.  There are a lot of resources out there to help us take an insightful look at how we communicate with our partners and how we expect them to communicate with us. Our individual interpretation of how we show love and how we expect to be shown love varies from person to person. Understanding this, and finding mutually satisfying ways to communicate,  is priceless.

 
Compatibility
Image:  123rf.com
If you and your partner have been in the relationship for more than year, you've come to realize that there are differences between the two of you.  Since you're human beings (and, like snowflakes, no two people are alike), there's no way around that.  As a matter of fact, your relationship would be dull and uninteresting if you were mirror images.  However, you can be different and still be compatible.  You may have different preferences for food, entertainment, clothing, sense of humor, and so on.  Healthy couples are compatible in the areas that matter to you both--especially core values and life goals. 

Image:  dreamstime.com
Compromise
A couple may argue from time to time, but people in a healthy relationship are able to find a middle ground where both sides are respected.  If one person feels the need to constantly be right, then there is no compromise.

Compromise means giving up wants, but not needs.  It's a give and take, taking turns, a blending of your hearts and minds.  For instance, a couple can compromise on where they have dinner, but one must stand their ground and not allow a compromise of anything that would jeopardize one’s sense of self, dignity, physical or emotional well-being.

The Rules of Compromise:  1) Work together on a win-win solution; 2) Don’t go back on your word and follow through with what you've agreed upon; 3) Do it cheerfully; and 4) Expect nothing in return.



Congruence
Image:  zazzle.com
Communication between people is expressed in many forms, mainly in thoughts, words and actions.  When these three are aligned and one clearly explains and matches the other two, this is called congruence.  Congruence is essential to build trust in any relationship.

For example, if your partner is proud that you are a college student and fully supports your efforts to reach your goal, then he/she will say so often because he/she sincerely thinks so.  His/her actions will also reflect the thoughts and words by respecting and providing the quiet time and space to do your work, cheerfully understands the time you need away from the relationship to read, study, go to class, and will take on some of the responsibilities that usually fall on you (laundry or taking out the trash, for example) so you have adequate time to devote to your college responsibilities.


When there's incongruence in thoughts, words and actions, then openness needs to step in.  Discuss with your partner about where the disconnect is and come to a solution that works for both of you. 

(c) 2012 Robyn M. Posson 

Assertive or Aggressive...which type are you?



Many people confuse being assertive with being aggressive.  For the record, these are two completely different behaviors--one promotes positive, healthy self-esteem and mutually satisfying relationships, while the other promotes conflict and difficult relationships and destroys one's sense of well-being.  Being assertive demonstrates confidence and maturity; aggressiveness indicates insecurity and behaving in immature ways. 

Aggressiveness is defined as: "1.  unprovoked attacks, invasions, menacing others; 2. making an all-out effort to win or succeed at any cost; highly competitive; 3. vigorously energetic, especially in the use of forcefulness; 4. forward and pushy" (http://dictionary.reference.com/browse/aggressive).  Notice the unflattering and undesirable behaviors, like unprovoked attacks, menacing, forcefulness, pushy...all which suggest that an aggressive person will do anything to get the task done, regardless of who he/she hurts in the process.

Assertiveness, on the other hand, is defined as "behavior which enables an individual to act in his/her own best interests, to stand up for him/herself without undue anxiety, to express his/her honest feelings comfortably, or to exercise his/her own rights without denying the rights of others...Assertiveness is the expression of one's feelings, beliefs, opinions and needs in a direct, honest and appropriate manner.  Such assertive behavior will reflect a high regard for one's own personal rights as well as the rights of others" (http://www.jpmlifeinnovations.com/files/Assertive%20Behavior.pdf).  An assertive person not only respects his/her rights, but considers others' rights equally.  A person with an assertive philsophy will get along well in the world; the aggressive person, not so much.


So how does one become assertive or improve their assertive behaviors?  By learning the philosophy, your rights and how to communicate assertively.
  
Principles of an Assertive Philosophy:

  • We try to live in such a way that we never intentionally hurt anyone.  When we honestly share ourselves in direct and appropriate ways, everyone benefits
  • By denying our own feelings, we sacrifice our personal integrity and damage our relationships.  Likewise, our relationships are hurt when we try to control others through hostility, intimidation or guilt.
  • Personal relationships are more authentic and mutually satisfying when we are honest with each other.  When we frequently sacrifice our rights, we teach other people to take advantage of us.
  • By standing up for ourselves and letting ourselves be known to others, we gain self-respect and respect from others
Your Basic Assertive Rights...You have the right to:
  • Be treated with respect
  • Say no and not feel guilty
  • Experience and express your feelings
  • Take time to slow down and think before you act
  • Change your mind
  • Ask for what you want
  • Do less than you are humanly capable of doing
  • Ask for information
  • Make mistakes
  • Feel good about yourself
While exercising your assertive rights, keep these 3 points in mind:
  • Having assertive rights does not give you permission to act any way you want with total disregard for other people.
  • Accepting rights bring personal power, which brings responsibility to the assertive person.
  • Our assertive rights do not negate or make less important another person’s rights in a situation.
Assertive Communication
  • Standing up for your rights without infringing on the rights of others.
  • Results in an “I win and you win” outcome.
  • Involves expressing beliefs, feelings, and preferences in a way which is direct, honest, appropriate and shows a high degree of respect for yourself and others.
To communicate with others effectively, honestly and with assertiveness: 
§        Describe the behavior: “When you . .. 
§        How it affects you:  “It affects . .. 
§        Describe your feelings:  “and I feel . .. 
§        Specifically describe what you want:  “Therefore, I would like .. .“
                       
Example:  “When you shout at me, I am unable to work with you and I feel angry.  Therefore, I would like for you to stop shouting and tell me what you want.”

Other examples of assertive communication:
“When you talk, I can’t hear the movie. Please keep it down.”
“I really like it when you wear that shirt.  You look great!”
“When you yell at me, I feel angry.  Please stop shouting and tell me what you want.”
“It sounds like fun, but I can’t join you this time because I need to study.”

These suggestions represent just the tip of the assertiveness iceberg...there's lots more to know about exercising assertive behavior in a mutually beneficial and mature manner.  If you learn to follow these basics, however, you will be well on your way to improving not only how you feel about yourself, and you will learn how to communicate to others how you expect to be treated.

(c) 2011 Robyn M. Posson
   



Soft Skills Hack: Improving Your Communication Skills

In my line of work, having well-developed communication skills is a requirement.  Counselors are trained to be active listeners, reiterate what we hear the other person has said, and to respond without giving advice or bringing our opinions or feelings into it.

The result is open, mutually-respectful communication where both people feel heard and understood, and a positive rapport develops between us.  It's human nature that we all want to be heard and understood.

Unfortunately, I estimate that about 95% of the difficulties students come to me with are directly related to poor or inadequate communication.  No joke. 

The tough part is that most (if not all) people think they're great communicators, but that high percentage I just quoted blows that mindset out of the water.

There are three relatively simple steps to improve how we communicate with others.

Listen actively.  This means that you are listening only to what the other person is saying.  You're not up in your head, thinking of the next thing to say (you can't listen and think at the same time--trust me on this one).  You're paying attention to the words and the feelings that are wrapped around them.  Look directly at them, and show your interest in what they're saying.

Summarize.  You simply restate what the person has said.  A good way of doing this is, "If I heard you correctly, you said ___________."  This shows the other person that you really did hear what he/she said, gives them the opportunity to either correct you or fill in anything that you might have missed.  (If he/she is going on for a bit, stop them politely by saying, "Hold on...I want to make sure I'm hearing everything you've said so far.  Am I correct that you said ________?" Then ask them to continue.)


Respond only to what the other person has said, without giving advice or sharing your feelings or opinions.  This is where it gets a little difficult.  We're so accustomed to solving problems, telling others what we think is right, and how we feel about things.  But when we do this, we are actually breaking down that communication with the other person.

This video (courtesy of http://www.rhemaresourcecentre.com/) does a very good job at further explaining these techniques (Note:  the video content actually ends at 2 minutes and 30 seconds.)




Here's a conversation between good friends done in two ways (see if you can choose the better way of communication):

VERSION ONE
Lucy:  I hate my roommate!
Charlie:  What happened?
Lucy:  She borrowed clothes without asking and ruined one of my shirts.  I hate her!
Charlie:  Yeah, she's a b&*%$.  My brother took my PS3 and spilled soda on it and now it's a piece of crap.  He's always pulling crap like that.  I hate him.  My parents are always up my butt, too.  I need to move out and get my own place.
Lucy:  Are you listening to me?
Charlie:  Uh, yeah, right.  What were we talking about?
Lucy:  How much I hate my roommate!
Charlie:  Right.  I think you should go in her room, trash it, take one of her shirts and slice it up, then leave it on her bed.  That'll teach her not to mess with your stuff.
Lucy:  You're a whack job, Charlie Brown.  Later. 


VERSION TWO
Lucy:  I hate my roommate!
Charlie:  What happened?
Lucy:  She borrowed clothes without asking and ruined one of my shirts.  I hate her!
Charlie:  I can tell you're really mad at her for not asking your permission and then ruining your shirt.
Lucy:  Yeah, I'm mad!  It was my favorite shirt.  I hate that she does stuff like that.
Charlie:  I can relate.  No one likes to be disrespected.
Lucy:  You hit it on the head.  She disrespects me all the time and I don't know what to do.
Charlie:  What do you think you could do to let her know how you feel?
Lucy:  I need to talk to her...and maybe change the lock on my room.
Charlie:  Talking to her?  Changing the lock?  I think those are good ideas.
Lucy:  Thanks, Charlie.


As corny as these examples may seem, you can see the huge difference in how they ended.  Lucy felt heard and understood, and appreciated Charlie's support in the second version.  He validated her feelings, and instead of giving her advice or his opinion, he let her come up with a solution that would work for HER.  Their friendship is a little bit stronger as a result.


You, too, can improve your communication skills by trying these techniques.  As a result, you will notice that you'll have fewer disagreements and arguments, and your relationships with be stronger and healthier.

(c) 2011-2016 Robyn King.  All Rights Reserved.